Store Policy
Customer Care
We dedicate to time and effort on each item to obtain the highest quality jewelry. Any returns or exchanges must be notified 3 days after receipt of your item by email. Customer is responsible of shipping item signature required under their own expense. Once item is received and inspected that the item is not defective then the customer will receive a refund within 24 to 48 hours. You may purchase our insurance for any accidental damages, and we will repair your jewelry for you. The Insurance provides up 2 repairs a year no cost to the customer. You are responsible of sending it securely to us.
Privacy & Safety
Upscale Gold Jewelry privacy policy is your guarantee that any personal information you provide us will remain private. We ask for personal information so that we can provide you with a personal and customized shopping experience. Your personal information will never be sold to any third party for any reason. We are committed to keeping your personal information private. We are committed to protecting your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience. We do not share your information with any outside parties.
Wholesale Inquiries
Please email us at maritzaarcia92@yahoo.com if you would like to partner with us.
Payment Methods
- Credit / Debit Cards
- Layaway
- PayPal